At Shalom Resort Yala, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you provide to us, including but not limited to:
- Name, email address, phone number, and address.
- Payment information for reservations and bookings.
- Preferences related to your stay, such as room type and special requests.
- Automatically collected data, such as IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
- Process reservations, payments, and service requests.
- Communicate with you regarding bookings, offers, and updates.
- Improve our services, website functionality, and user experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers who assist in processing bookings and payments.
- As required by law, such as responding to legal requests or enforcing our terms and conditions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These help us:
- Remember your preferences for future visits.
- Analyze website traffic and improve functionality.
You can manage your cookie preferences through your browser settings.
5. Security Measures
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to use commercially acceptable means to safeguard your data, no method is 100% secure.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections or updates to your information.
- Opt-out of receiving marketing communications.
- Request deletion of your personal data, subject to legal obligations.
To exercise these rights, contact us at [Insert Email Address].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review it periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
